Finding a competent and reliable contractor is the first step to a successful and satisfying building project.
Your best bet is a reality check from those in the know: friends, neighbors, or co-workers who have had improvement work done. Get written estimates from several firms. Ask for explanations for price variations. Don’t automatically choose the lowest bidder.
Home Improvement Professionals
Depending on the size and complexity of your project, you may choose to work with a number of different professionals:
• General Contractors manage all aspects of your project, including hiring and supervising subcontractors, getting building permits, and scheduling inspections. They also work with architects and designers.
• Specialty Contractors install particular products, such as cabinets and bathroom fixtures.
• Architects design homes, additions, and major renovations. If your project includes structural changes, you may want to hire an architect who specializes in home remodeling.
• Designers have expertise in specific areas of the home, such as kitchens and baths.
• Design/Build Contractors provide one-stop service. They see your project through from start to finish. Some firms have architects on staff; others use certified designers.
Don’t Get Nailed
Not all contractors operate within the law. Here are some tip-offs to potential rip-offs. A less than reputable contractor:
• solicits door-to-door;
• offers you discounts for finding other customers;
• just happens to have materials left over from a previous job;
• only accepts cash payments;
• asks you to get the required building permits;
• tells you your job will be a "demonstration;"
• pressures you for an immediate decision;
• offers exceptionally long guarantees;
The team at Ton Company., Ltd. includes 15 people including Licensed architects, Licensed structural engineer, draftsmen, foremen & project managers.
Ton Company can be reached during business hours in Ao Nang Beach via e-mail at info@TonCompany.com or by phone (66) 075 695 633, Fax (66) 075 695 634.
• asks you to pay for the entire job up-front;
Hiring a Contractor
Interview each contractor you’re considering. Here are some questions to ask.
• How long have you been in business? Look for a well-established company.
• How many projects like mine have you completed in the last year? Ask for a list. This will help you determine how familiar the contractor is with your type of project.
• Will my project require a permit?. A competent contractor will get all the necessary permits before starting work on your project. Be suspicious if the contractor asks you to get the permit(s).
• May I have a list of references? The contractor should be able to give you the names, addresses, and phone numbers of at least three clients who have projects similar to yours. Ask each how long ago the project was completed and if you can see it. Also, tell the contractor that you’d like to visit jobs in progress.
Checking References
Talk with some of the remodeler’s former customers. They can help you decide if a particular contractor is right for you. You may want to ask:
• Can I visit your home to see the completed job?
• Were you satisfied with the project? Was it completed on time?
• Did the contractor keep you informed about the status of the project, and any problems along the way?
• Were there unexpected costs? If so, what were they?
• Did workers show up on time? Did they clean up after finishing the job?
• Would you recommend the contractor?
• Would you use the contractor again?
Completing the Job: A Checklist
Before you sign off and make the final payment, use this checklist to make sure the job is complete. Check that:
• All work meets the standards spelled out in the contract.
• You have written warranties for materials and workmanship.
• You have proof that all subcontractors and suppliers have been paid.
• The job site has been cleaned up and cleared of excess materials, tools and equipment.
• You have inspected and approved the completed work.
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