Now you own your dream holiday home, make sure it is properly maintained

Although Ton Company Ltd is best known for its architecture and design services (we now have two, full time architects); we also have a seven-strong team who provide property management.

While some homeowners are full-time residents of Krabi, others may be here for only part of the year and would prefer to rent out their properties when they are away. They may also require services to manage and maintain the property in their absence.

If you own property in Krabi you have a valuable investment.
 

Ton Company Limited is proud to present the following comprehensive range of services to villa and apartment owners:

We provide a personal service tailored to the property owner's individual requirements. Whether simple bill paying, or providing total care and maintenance for the property, Ton Company Ltd. offers a first class service at competitive prices.

1. Do understand that when buying technology for your Villa you start a journey that has no destination.
2. Don't go to the expense of placing a plasma TV in the room, if it cannot be seen when working at the desk.
3. Do put at least three guest use power sockets at the desk inside the guest room.
4. Do put a power socket by the bedside specifically for the guest to use.
5. Don't overprice HSIA (high speed Internet access - wired and wireless). Internet access is a must. I should be reliable, fast and free if possible.
6. Do teach your staff how to offer first line tech support to guests who may have connectivity issues -    don't just rely on the IT dept.
7. Do put an LAN connection panel in your room so the guest does not have to fumble around trying to connect their notebook, camera or MP3 play the back of the TV.
8. Do create always-on power sockets so guests can leave their notebooks on (and connected to the      Internet) while they are out of the room.
  9. Do try to work for a few hours at the desk in your own hotel rooms, and see if you like it. Come to think of it, you should also sleep in the bed, use toilet and take a shower...
10. Do try and make a booking via your own hotel website, and see how easy it is.
11. Do remember that business travelers are not only men.
12. Do not put 'last updated' on your website, especially if you don't do it frequently.
13. Do not give away (outsource) your services (like broadband) to 3rd party companies unless you really have no option.
14. Do think carefully about selecting an `interfaced solution' versus an `integrated solution'.
15. Do focus on your cabling infrastructure ensuring it's robust and flexible enough to evolve with the business.
16. Do place a chair at the desk that is easy to slide in and out, and not just a dining table type. Make sure it can up and down also - not all people the same height.
17. Don't just place 3-in-1 coffee in your Tea/coffee making facilities - place good and simple plain coffee also.
18. Do not clutter the desk with loads of collateral - make it free and clear, ready for the guest to use.
19. Do check the TV channels reception in your rooms, and not just the channels you like to watch.
20. Do remember that guests are carrying more items of technology these days, with varying (international) power plugs.
21. Do understand that your guests perceive the phone on the desk, or the one beside the bed to be too expensive to use - and by default, will prefer use their mobile phone.
22. Don't place a clock at the bedside if it cannot be read when the lights are off, and the room is dark.
23. Do bear in mind that the experience of staying in your hotel will most likely start at your website. If    that's unattractive, so will be your hotel.
24. Do note that if you replace CRT type displays on your reception counter with flat panels, consider viewing angles, the working position of staff, and how to maintain eye contact with guests.
25. Do replace paper based banquet event signage or the type that uses white plastic or brass   letters with multimedia display panels.
26. Do think about disabling all the USB ports on your hotel's PCs. They are open to abuse and pilferage of (valuable) data.
27. Do make it easy for people to work anywhere in your hotel - give them access to power        sockets.
28. Do have an electronic currency exchange rate indicator at your Front Desk.
29. Do bear in mind that if your lights are programmed to turn off when the room key is removed from it's holder, that you give guests at least one minute to exit the room before turning off the power.
30. Do select in-room safes that have internal power sockets so items can be charged while safely stowed away
31. Do not have staff use Walkie-talkies, unless they have discreet ear pieces.

Ton Company can be reached during business hours in Ao Nang Beach via e-mail at info@TonCompany.com or by phone (66) 075 695 633, Fax (66) 075 695 634.